Privacy Policy

Effective Date: May 28, 2025

At toysknitted.com, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://toysknitted.com, make a purchase, or interact with us in any way.

1. Information We Collect

Personal Information:
We may collect personal information that you voluntarily provide to us when you place an order, subscribe to our newsletter, or contact us. This may include:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely via our payment partners)

Non-Personal Information:
We may also collect non-personal information about your interaction with our website, such as:

  • Browser type and version
  • Device type
  • IP address
  • Pages viewed
  • Time spent on the site
  • Referring website

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Communicating with you about your orders, products, and promotions
  • Providing customer support
  • Improving our website and services
  • Sending you updates, newsletters, and marketing communications (you can unsubscribe at any time)
  • Detecting and preventing fraud or abuse

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third parties only as necessary to provide our services, such as:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping carriers (e.g., USPS, FedEx, DHL)
  • Service providers assisting with website hosting, analytics, or email marketing (e.g., Google Analytics, Mailchimp)

These partners are required to protect your information and use it only for the services we request.

We may also disclose your information if required by law or to protect our rights and property.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. Cookies are small files placed on your device that help us remember your preferences.

You can control or disable cookies in your browser settings. Please note that some site features may not function properly if cookies are disabled.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is processed via secure, PCI-compliant payment gateways.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take appropriate action.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your personal data
  • Correcting or updating your information
  • Requesting deletion of your data
  • Opting out of marketing communications

To exercise your rights, please contact us at master@toysknitted.com.

8. GDPR Notice (For European Union Residents)

If you are a resident of the European Union (EU) or the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to:

  • Access your personal data
  • Correct or erase your data
  • Restrict or object to the processing of your data
  • Data portability
  • Withdraw your consent at any time, where applicable

We process your information based on your consent, to fulfill contractual obligations (such as processing orders), or to comply with legal requirements. If you wish to exercise your GDPR rights or have any concerns regarding your data, please contact us at master@toysknitted.com.

If you believe that our processing of your personal information infringes data protection laws, you have the right to lodge a complaint with your local supervisory authority.

9. CCPA Notice (For California, USA Residents)

If you are a California resident, you are entitled to specific rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information is collected, used, disclosed, or sold
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information
  • The right to non-discrimination for exercising your CCPA rights

We do not sell your personal information. To exercise your rights under CCPA, please contact us at master@toysknitted.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Email: master@toysknitted.com
Address: Ukraine, 52030, region Dnipropetrovska, district Dniprovskyi,
settlement Obukhivka, street Rybalska, building 62K

toysknitted.com
Handmade Knitted Toys & Gifts